LEGAL | Shift Coaching LLC

Terms and Conditions

Effective Date: 10/1/2025

Last Updated: 11/11/2025

Welcome to Shift Coaching LLC (“we,” “us,” or “our”). By accessing or using our website, services, or content (collectively, the “Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our Services.

1. Health Coaching Disclaimer

Our Services provide health coaching, education, and general wellness information only. We are not medical professionals, and our Services are not medical advice, diagnosis, or treatment.

Always consult with a qualified healthcare provider before making changes to your diet, exercise, supplements, medications, or health routines. Do not disregard professional medical advice because of information obtained through our Services.

2. No Doctor–Patient Relationship

Your use of our Services does not create a doctor–patient, therapist–client, or other licensed healthcare relationship.

3. Eligibility

You must be at least 18 years old to use our Services. You must be a resident of Oregon. By using the Services, you represent that you meet this requirement.

4. User Responsibilities

You agree to:

Use the Services for lawful purposes only
Provide accurate information when requested
Not misuse, copy, or resell our content without permission
Not attempt to interfere with the website’s security or functionality

5. Payments and Refunds (If Applicable)

We offer paid services and sessions, no paid goods are offered.

Prices are listed in U.S. dollars
Payment is required upon request for services that are delivered.
We offer services, not goods, therefore, no refunds are given for services/sessions that have been completed.
See our cancellation policy for details on session cancellations and any fees that may incur due to patient session cancellations.

We reserve the right to refuse or discontinue services at our discretion.

6. Intellectual Property

All content on this website—including text, graphics, logos, videos, and downloads—is owned by [Business Name] or licensed to us and is protected by U.S. copyright and intellectual property laws.

You may not reproduce, distribute, or create derivative works without our written permission.

7. Limitation of Liability

To the fullest extent permitted under Oregon law, Shift Coaching LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Services.

You use the Services at your own risk.

8. Indemnification

You agree to indemnify and hold harmless Shift Coaching LLC, its owners, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.

10. Termination

We reserve the right to suspend or terminate access to the Services at any time, without notice, for conduct that violates these Terms or is harmful to others.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict-of-law principles.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the revised Terms.

13. Contact Information

If you have questions about these Terms, contact us at:

Email: rnchels.e@gmail.com
Business Name: Shift Coaching LLC
Location: Oregon, USA

Effective Date: 10/01/2025

Last Updated: 11/11/2025

Shift Coaching LLC (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage in our health coaching services or visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email, phone number, and date of birth - should you choose to supply it via the contact form
Technical Information: If you use our website, we may collect IP address, browser type, and usage data through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Provide and manage coaching services.
Communicate with you regarding appointments and updates.
Process payments and maintain business and electronic health records.
Ensure compliance with legal and professional standards.
Improve our services and website.

3. Confidentiality and Health Information

We maintain the confidentiality of all personal and health information in accordance with HIPAA (Health Insurance Portability and Accountability Act) and applicable state privacy laws.
Information may only be shared with your consent, or as required by law (e.g., risk of harm, abuse, or court order).

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. Ever.

We may disclose information to:

Service providers who assist with payment processing, scheduling, or IT support (bound by confidentiality agreements).
Legal authorities if required by law or to protect the safety of you or others.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain client records via our chosen EHR system as required by law and professional guidelines for 7 years from the last date of service.

7. Your Rights

You may have the right to:

Access and request a copy of your EHR records created via SimplePractice.
Request corrections to your information.
Withdraw consent for non-essential communications.
Request deletion of personal data where legally permissible.

To exercise these rights, contact us at rnchels.e@gmail.com.

8. Cookies and Website Use

Our website may use cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser settings, but some features of the website may not function properly.

9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

11. Contact Us

For questions about this Privacy Policy or your personal information, please contact:

Shift Coaching LLC

Email: rnchels.e@gmail.com

Accessibility Statement

Last Updated: 11/11/2025

Shift Coaching LLC is committed to ensuring digital accessibility for all individuals, including people with disabilities. We strive to make our website accessible, inclusive, and easy to use for everyone.

Our Commitment

We are actively working to improve the accessibility of our website to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are widely recognized as the standard for web accessibility under the Americans with Disabilities Act (ADA).

Accessibility Features

Our website is designed to be compatible with commonly used assistive technologies and includes efforts such as:

Clear and consistent navigation
Readable fonts and sufficient color contrast
Alternative text for images where appropriate
Keyboard-accessible navigation
Responsive design for different devices and screen sizes

Ongoing Efforts

Accessibility is an ongoing process. We regularly review our website and make updates to improve usability and accessibility for all visitors.

Need Assistance or Have Feedback?

If you experience any difficulty accessing content on our website or need assistance, we want to hear from you. We will do our best to provide the information you need in an accessible format.

Third-Party Content

Please note that some third-party content or links on our website may not be fully accessible. We encourage you to contact us if you encounter issues so we can assist you.